Shipping policy

SHIPPING & DELIVERY POLICY

Last Updated: 03/07/2026

At L&L Locks, we are committed to delivering your products safely and efficiently across India.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During high-demand periods, processing times may be extended.

2. Delivery Coverage

We deliver to most serviceable PIN codes across India.
Delivery availability may vary depending on logistics partner coverage.

3. Delivery Timeline

Estimated delivery times:

Location	Estimated Delivery Time
Metro Cities	2–5 Business Days
Tier 2 Cities	3–7 Business Days
Tier 3 & Remote Areas	5–10 Business Days

Delivery timelines are estimates and may vary due to weather conditions, transportation disruptions, public holidays, natural disasters, government restrictions, logistics partner delays, or other unforeseen circumstances.

Legal Disclaimer

The delivery timelines provided above are estimates only and are not guaranteed. While L&L Locks makes every reasonable effort to ensure timely delivery, delays may occur due to circumstances beyond our reasonable control. L&L Locks shall not be liable for any direct, indirect, incidental, or consequential losses or damages resulting from delays in delivery caused by third-party logistics providers or force majeure events.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Promotional offers may include free shipping on selected products or order values.

Taxes & Duties

All applicable taxes shall be charged in accordance with the prevailing laws of India. For international shipments, any customs duties, import duties, local taxes, or other governmental charges imposed by the destination country shall be borne solely by the customer.

5. Order Tracking

Once your order is dispatched:

Tracking details will be shared via Email, SMS, or WhatsApp.
Customers can monitor shipment status using the tracking information provided.

6. Installation Scheduling

For products requiring installation:

Installation will be scheduled after successful delivery.
Installation timelines may vary depending on technician availability and service location.

Third-Party Installation Disclaimer

L&L Locks does not directly provide installation services. Upon customer request, we may provide the contact details of independent third-party installation technicians or service partners for convenience.

The customer is solely responsible for selecting, engaging, and making payment arrangements with such third-party installers. Any installation charges, workmanship, scheduling, delays, damages, disputes, or service-related issues shall be solely between the customer and the installer.

L&L Locks shall not be responsible or liable for the quality of installation services, installation costs, property damage, product damage resulting from improper installation, or any disputes arising between the customer and the third-party installer.

7. Delivery Inspection

Customers are advised to inspect the package upon delivery.

If the package appears damaged:

Take photographs before opening.
Report the issue within 48 hours of delivery.

Failure to report transit damage within the specified period may affect eligibility for replacement or claim processing.

8. Failed Delivery Attempts

If delivery cannot be completed due to:

Incorrect address
Customer unavailability
Refusal to accept delivery

Additional shipping charges may apply for re-dispatch.

Risk of Loss

Ownership of and responsibility for the product shall pass to the customer upon successful delivery to the shipping address provided in the order. Customers are responsible for ensuring that the shipping address and contact details provided at the time of purchase are accurate and complete.

9. International Shipping

International shipping may be available upon request. Customers may be responsible for customs duties, taxes, and import charges imposed by their country.

Import Compliance

Customers are responsible for ensuring that the products ordered comply with the import laws and regulations of the destination country. L&L Locks shall not be responsible for delays, customs clearance issues, import restrictions, confiscation of goods, additional governmental charges, or non-delivery resulting from local customs regulations.

10. Limitation of Liability

To the maximum extent permitted under applicable law, L&L Locks shall not be liable for any delay, failure in delivery, loss, or damage arising from circumstances beyond its reasonable control, including but not limited to:

Natural disasters
Floods
Fires
Earthquakes
Pandemics
Government actions
Public holidays
Transportation disruptions
Customs delays
Strikes
Acts of terrorism
Force majeure events
Failure of third-party logistics providers

Nothing in this policy limits any rights available to consumers under applicable laws of India.

11. Governing Law

This Shipping & Delivery Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the competent courts located in Ahmedabad, Gujarat, India.